You can see your The Isle Evrima server in the browser (or you know it’s running) but players keep getting connection errors or timeouts. Here is a systematic guide to diagnosing and fixing every common cause.<\/p>\n
Open your panel’s Console<\/strong> tab and confirm the server is running and not crash-looping. If it’s restarting repeatedly, fix the underlying crash first \u2014 check the console for error messages and compare your This is the most common cause of connection failures. Every player must be on the evrima beta branch<\/strong> in Steam:<\/p>\n If a player is on the wrong branch or an outdated version, they cannot connect \u2014 even if the server shows in the browser.<\/p>\n Players must use the exact IP and port shown on your hosting dashboard. The default port is 7777<\/strong>, but if you’ve customised it, make sure everyone is using the correct value. For direct connect:<\/p>\n If Restart the server after making this change.<\/p>\n If If If you’re self-hosting, ports must be forwarded on both your router and Windows Firewall. Required ports:<\/p>\nGame.ini<\/code> against a known-good configuration.<\/p>\nStep 2: Check the Game Branch<\/h2>\n
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Step 3: Verify the IP and Port<\/h2>\n
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IP:PORT<\/code><\/li>\n<\/ul>\nStep 4: Check Server Capacity<\/h2>\n
MaxPlayerCount<\/code> is reached and bQueueEnabled=false<\/code>, new players will get a connection refused error. Either raise the player limit or enable the queue:<\/p>\n[\/script\/theisle.tigamesession]\nbQueueEnabled=true\nQueuePort=10000<\/code><\/pre>\nStep 5: Check for a Password<\/h2>\n
bServerPassword=true<\/code> is set, players will be prompted for a password. Passwords are case-sensitive. If the password prompt isn’t appearing and players are getting rejected, there may be a mismatch between the panel setting and Game.ini<\/code> \u2014 check both.<\/p>\nStep 6: Check the Whitelist<\/h2>\n
bServerWhitelist=true<\/code>, only Steam IDs listed under WhitelistIDs=<\/code> can join. Non-whitelisted players will be refused. Either add the player’s Steam64 ID or disable the whitelist:<\/p>\n[\/script\/theisle.tigamesession]\nbServerWhitelist=false<\/code><\/pre>\nStep 7: Self-Hosted \u2014 Check Port Forwarding<\/h2>\n