Server Importer
How to import your server files from another hosting provider.
Switching from another host? The Server Importer lets you transfer your server files directly from your old provider using SFTP — no manual downloads required.
How It Works
The importer connects to your old host via SFTP (Secure File Transfer Protocol) and copies your server files over. You'll need the SFTP credentials from your previous hosting provider.
Setting Up an Import
Step 1: Create a Credential Profile
- Go to the Importer tab on your server
- Under credential profiles, click Create
- Enter your old host's SFTP details:
- Host — The SFTP server address from your old provider
- Port — Usually
2022or22 - Username — Your SFTP username
- Password — Your SFTP password
- Click Test Credentials to verify the connection works
- Save the profile
Step 2: Create a Server Profile
- Click Create under server profiles
- Select the credential profile you just created
- Set the remote directory path (usually
/or/home/container) - Save the profile
Step 3: Start the Import
- Select your server profile
- Click Import
- Wait for the transfer to complete
⚠️ Warning: Importing files will overwrite any existing files on your new server with the same names. Create a backup first if you have files you want to keep.
💡 Tip: Check your old host's documentation or support for SFTP connection details. Most hosts provide these in their panel under "SFTP" or "Settings."
Managing Profiles
You can save multiple credential and server profiles — useful if you're importing from more than one server or host. Edit or delete profiles from the Importer tab at any time.
Related Pages
How is this guide?