Getting Started
Connect to Your Server
How to find your server address and connect in-game.
Finding Your Server Address
- Log into the game panel
- Select your server from the dashboard
- Your server address is displayed at the top in the format
IP:Port(e.g.,192.168.1.1:25565)
Connecting In-Game
The exact steps vary by game, but the general process is:
- Launch your game
- Navigate to the multiplayer or server browser menu
- Add your server using the
IP:Portfrom the panel - Connect and play!
For game-specific connection instructions, check the guide for your game in the sidebar.
Troubleshooting Connection Issues
Server shows as offline
- Make sure your server is started in the game panel
- Wait 1–2 minutes after starting for the server to fully boot
Can't connect / connection timed out
- Double-check the IP and port — make sure there are no extra spaces
- Ensure you're running the same game version as your server
- Check if the server has a whitelist enabled
High ping or lag
- Choose a server location closest to you and your players
- Check your server's resource usage in the panel — you may need an upgrade
Still stuck? Contact our support team — we're here 24/7.
How is this guide?
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