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Running into issues with your StarRupture dedicated server? This troubleshooting guide covers the most common problems and their solutions.
Connection Issues
Players Can’t Find Server
- Verify port 27015/UDP is open for server queries
- Check that the server is fully started before players search
- Try connecting via direct IP instead of server browser
- Ensure the server is running the latest version
Players Can’t Connect
- Verify port 7777/UDP is open and forwarded
- Check firewall settings on the server
- Ensure players have the same game version
- Restart both client and server
Frequent Disconnections
- Check server and player internet stability
- Reduce the number of connected players
- Monitor server resource usage (CPU/RAM)
- Check for packet loss between server and players
Server Startup Issues
Server Crashes on Startup
- Check the server log files for error messages
- Verify all required files are present
- Ensure sufficient disk space and RAM
- Validate DSSettings.txt JSON syntax
- Try reinstalling the server files
Server Stuck Loading
- Large worlds may take several minutes to load
- Check for corrupted save files
- Try loading a different save or creating new world
- Verify adequate CPU and RAM allocation
DSSettings.txt Not Working
- Verify file is in the correct directory
- Check JSON format is valid
- Ensure file uses UTF-8 encoding
- All values should be in double quotes
Performance Issues
Server Lag/Stuttering
- Increase server RAM allocation
- Use an SSD for save files
- Reduce autosave frequency (increase SaveGameInterval)
- Limit the number of concurrent players
- Check for background processes using resources
High CPU Usage
- Large factories require more CPU
- Upgrade server hardware if needed
- Consider splitting into multiple servers
Save File Issues
Save Not Loading
- Verify file name matches DSSettings.txt exactly
- Check file permissions
- Ensure save is from compatible game version
- Try loading a backup save
Progress Lost After Restart
- Verify autosave is configured correctly
- Check that SaveGameInterval is not too high
- Ensure proper server shutdown (not force kill)
Getting Help
- Check official StarRupture Discord
- Review Steam community discussions
- Check server logs for specific error messages
- Report bugs to the developers
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