# StarRupture Server Ports and Firewall Setup (/docs/starrupture/server-ports-firewall)



StarRupture uses specific network ports for game traffic and Steam queries. If you or your players are having connection issues, make sure these ports are open.

Required Ports [#required-ports]

| Port      | Protocol | Purpose                                          |
| --------- | -------- | ------------------------------------------------ |
| **7777**  | UDP      | Game traffic (players connect through this port) |
| **27015** | UDP      | Steam query port (server browser listings)       |

> 📝 **Note:** On XGamingServer, these ports are automatically configured for you. This guide is mainly for troubleshooting connection issues or if you need to set up port forwarding on your home network.

Fixing Connection Issues [#fixing-connection-issues]

If players can't connect to your server, try the following steps.

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  <div className="fd-step">
    Verify Your Server Is Running [#1-verify-your-server-is-running]

    Go to the XGamingServer Panel and check the `Dashboard`. Your server should show as **Running**.
  </div>

  <div className="fd-step">
    Check the Correct IP and Port [#2-check-the-correct-ip-and-port]

    Make sure you're using the IP address and port shown in the XGamingServer panel sidebar. The format is `IP:Port` (e.g., `123.456.789.0:7777`).
  </div>

  <div className="fd-step">
    Verify Your Password [#3-verify-your-password]

    If your server has a password set, make sure the connecting player is entering it correctly. Check the password in `Startup` → `Basic` → `Server Password`.
  </div>

  <div className="fd-step">
    Restart Your Server [#4-restart-your-server]

    Sometimes a simple restart resolves connection issues. Stop and start your server from the `Dashboard`.
  </div>

  <div className="fd-step">
    Check Player's Firewall [#5-check-players-firewall]

    If a specific player can't connect, they may need to allow StarRupture through their local firewall:

    * **Windows**: Open Windows Defender Firewall → Allow an app through firewall → Add StarRupture
    * **Router**: Forward UDP port 7777 if connecting from behind a strict NAT

    > 💡 **Tip:** If you've tried everything and still can't connect, join our [Discord](https://discord.xgamingserver.com) and we'll help troubleshoot.
  </div>
</div>
